Information We Collect

We may collect personal information that you voluntarily provide when you contact us, request a session, submit an inquiry, or otherwise communicate with Images by Robert.

Depending on your interaction with our website, the information we collect may include:

• Your name
• Email address
• Phone number
• Mailing or property address
• Preferred photography session or event date
• Information about your photography needs
• Information included in your inquiry or message
• Photos or other files you voluntarily provide
• Information about other individuals included in a photography session
• Payment or billing information where applicable
• Other information you voluntarily provide

Our website's contact form requests your name, phone number, email address, subject, and message, and allows visitors to request a quote.

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically. This may include your IP address, browser type, device type, operating system, pages visited, referring website, approximate location, date and time of your visit, and information about how you interact with the website.

We may use cookies, analytics tools, tags, scripts, and similar technologies to operate, maintain, secure, and improve our website and understand how visitors use it.

You can adjust your browser settings to limit or disable cookies. However, disabling certain cookies may affect website functionality.

How We Use Personal Information

Images by Robert may collect and use personal information for purposes including:

• Responding to inquiries and quote requests
• Scheduling photography sessions and consultations
• Understanding your photography needs and preferences
• Preparing photography packages, quotes, and proposals
• Communicating with clients about sessions and events
• Planning and coordinating photography services
• Processing payments where applicable
• Providing customer service and follow-up communications
• Maintaining customer and business records
• Operating and improving our website
• Understanding website traffic and visitor behaviour
• Improving our services and customer experience
• Protecting the security and integrity of our website and systems
• Preventing fraud, misuse, or unauthorized access
• Complying with applicable laws and legal obligations
• Fulfilling other purposes for which the information was provided or for which consent has been obtained

Photography, Images, and Client Consent

Photography services may involve photographs of clients, wedding guests, family members, employees, or other individuals participating in a session or event.

Photographs created during a photography session may be provided to clients in accordance with the applicable agreement or package. Any use of identifiable client photographs for portfolio, website, social media, advertising, promotional, or other purposes will be subject to the applicable client agreement and consent requirements.

Clients should ensure that they have the appropriate authority or consent to provide information or request services involving other individuals.

Consent

By providing personal information through our website, requesting a photography session, submitting an inquiry, requesting a quote, or otherwise providing information to Images by Robert, you consent to its collection, use, and disclosure for the purposes identified when the information is provided or for purposes reasonably related to those purposes.

Where required by applicable privacy legislation, we will obtain additional consent before using or disclosing personal information for a new purpose.

You may withdraw your consent to certain uses of your personal information, subject to legal, contractual, or other reasonable limitations. Withdrawing consent may affect our ability to respond to an inquiry, schedule a session, or provide requested services.

Disclosure of Personal Information

Images by Robert does not sell or rent personal information to third parties.

We may disclose personal information when reasonably necessary to operate our website, provide photography services, process inquiries, or conduct our business. This may include disclosure to:

• Employees, assistants, or photography partners who require the information to perform their duties
• Website hosting, technology, communications, analytics, gallery, and other service providers
• Printing, album, photo-product, or other photography service providers where reasonably necessary to fulfil an order
• Payment processors where applicable
• Professional advisors where reasonably necessary
• Government authorities, courts, or law enforcement where required or permitted by law
• Other organizations or individuals where you have provided consent or where disclosure is otherwise authorized or required by law

We take reasonable steps to ensure that third-party service providers only receive information reasonably necessary for the services they provide.

Online Galleries and Third-Party Services

Images by Robert may use third-party photography galleries, file storage, payment platforms, website services, analytics tools, and other technologies to deliver services and operate the website.

Our website also links to third-party platforms, including social media and photography-related services.

Once you leave the Images by Robert website and access an external website or service, that website's privacy policy and terms may apply. Images by Robert is not responsible for the privacy practices, security, content, or policies of third-party websites.

We encourage you to review the applicable privacy policy of any external website before providing personal information.

Protection of Personal Information

Images by Robert takes reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, collection, use, disclosure, copying, modification, loss, theft, or destruction.

Access to personal information is limited to individuals and service providers who reasonably require it for legitimate business purposes.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. We cannot guarantee the absolute security of information transmitted to or through our website.

Retention of Personal Information

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, respond to inquiries, schedule and provide photography services, fulfil orders, maintain appropriate business records, resolve disputes, and satisfy applicable legal or business requirements.

Photographs and related client files may be retained for business, delivery, backup, or contractual purposes in accordance with applicable agreements.

When personal information is no longer required, we will take reasonable steps to securely destroy, delete, or anonymize it in accordance with our applicable policies and legal obligations.

Accessing and Correcting Your Personal Information

You may have the right to request access to personal information Images by Robert holds about you and request that inaccurate or incomplete information be corrected, subject to applicable legal requirements and limitations.

If you would like to make a privacy-related request, please contact us using the information below. We may need to verify your identity before providing access to or making changes to personal information.

Privacy Questions and Complaints

If you have questions about this Privacy Policy, would like to request access to or correction of your personal information, or have a concern about how your personal information has been handled, please contact us.

Images by Robert
738 Gorham Street
Newmarket, Ontario L3Y 1L6
Canada
Phone: 905-716-5307
Email: otohp.treborybsegami%40ofni

We will review privacy inquiries and complaints and take reasonable steps to address concerns in accordance with applicable privacy legislation.

Changes to This Privacy Policy

Images by Robert may update this Privacy Policy from time to time to reflect changes to our website, business practices, services, technology, or applicable privacy requirements.

When changes are made, the updated Privacy Policy will be posted on this website with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or Images by Robert's website privacy practices, please contact:
Images by Robert738 Gorham StreetNewmarket, Ontario L3Y 1L6CanadaPhone: 905-716-5307Email: otohp.treborybsegami%40ofni